Assignment KM - KM Process Cycle

Once done with our World Café assignment, we've been assigned with another assignment. We need to defined each ways and tools in KM Process Cycle that relates with our environment. We then brain storm within our team members and get some inputs from other team as well. So here what we've produced.

Assignment KM - World Café

We've been assigned an assignment to draw a KM solution base on out environment study case by using a World Café method.

By the way, what is World Café?

the World Café is a powerful social technology for engaging people in conversations that matter, offering an effective antidote to the fast-paced fragmentation and lack of connection in today's world.

Method:

World Café can be modified to meet a wide variety of needs. Specifics of context, numbers, purpose, location, and other circumstances are factored into each event's unique invitation, design, and question choice, but the following five components comprise the basic model:

1) Setting: Create a "special" environment, most often modelled after a café, i.e. small round tables covered with a checkered tablecloth, butcher block paper, colored pens, a vase of flowers, and optional "talking stick" item. There should be four chairs at each table.

2) Welcome and Introduction: The host begins with a warm welcome and an introduction to the World Café process, setting the context, sharing the Cafe Etiquette, and putting participants at ease.

3) Small Group Rounds: The process begins with the first of three or more twenty minute rounds of conversation for the small group seated around a table. At the end of the twenty minutes, each member of the group moves to a different new table. They may or may not choose to leave one person as the "table host" for the next round, who welcomes the next group and briefly fills them in on what happened in the previous round.

4) Questions: each round is prefaced with a question designed for the specific context and desired purpose of the session. The same questions can be used for more than one round, or they can be built upon each other to focus the conversation or guide its direction.

5) Harvest: After the small groups (and/or in between rounds, as desired) individuals are invited to share insights or other results from their conversations with the rest of the large group. These results are reflected visually in a variety of ways, most often using graphic recorders in the front of the room.

cited from : http://www.theworldcafe.com/ibank.html

Document Publishing : Recommendation

Google Apps provide better collaboration from within the apps themselves. Both allow real-time editing with multiple users simultaneously. Google Apps also is the best value and it delivers equivalent functionality sufficient for most small and medium-size organizations.

DOCUMENT PUBLISHING – THINKFREE ONLINE OFFICE (TOOL4)

PRODUCT 4: THINKFREE ONLINE OFFICE

Tools Description

ThinkFree Online is a web-based edition that runs Write, Calc, Show and Note in a browser using a mix of Java applet and Ajax technologies. It is free to use for a 30 day trial period, except for users in Australia and New Zealand,[1][2] where only paid members of BigPond may use the service. A way around this is to click on the already have account button at the start page and then click sign up.

 

Each user is allotted 1 GB of online storage space for saving documents. ThinkFree Online lets users collaborate on documents with others, publish to a blog or the web. ThinkFree Online also keeps a version history per document of the changes that are made.

The Java applet version, or Power Edit mode, exists for all three applications, and appears to be an applet port of the original desktop versions written in Java. Ajax-based Quick Edit mode (offered for Write and Show only) can run without the need of starting up an applet. Also, ThinkFree Online supports a synchronization manager utility to keep documents on the desktop, online and mobile workspaces automatically updated.

Type of License : PROPRIETARY

DOCUMENT PUBLISHING – OFFICE 365 (TOOL3)

PRODUCT 3: OFFICE 365

Tools Description

Microsoft Office Web Apps is a web-based version of the Microsoft Office productivity suite. It includes the web-based versions of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft OneNote. The web applications allow users to access their documents directly from anywhere within a web browser as well as share files and collaborate with other users online

Office Web Apps is available to its customers via three channels:

• Consumers are able to access Office Web Apps through SkyDrive, Hotmail, Docs.com and Facebook Messages

• Microsoft Office Volume Licensing customers are able to host Office Web Apps on-premises on a server running Sharepoint Foundation 2010 or Sharepoint Server 2010

• Businesses, corporations and educational institutions are also able to host Office Web Apps using a subscription-based Microsoft Online Services, Live@edu or Office 365

Type of License : FREEWARE

DOCUMENT PUBLISHING – ZOHO OFFICE SUITE (TOOL2)

PRODUCT 2: ZOHO OFFICE SUITE

Tools Description

The Zoho Office Suite is a Web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, customer relationship management (CRM), project management, invoicing, and other applications developed.

Zoho uses an open Application Programming Interface for its Writer, Sheet, Show, Creator, Meeting, and Planner products. It also has plug ins into Microsoft Word, Microsoft Excel, an OpenOffice.org plug in, and a plug in for Firefox.

Type of License : PROPRIETARY

DOCUMENT PUBLISHING – GOOGLE DOCS (TOOL1)

PRODUCT 1: GOOGLE DOCS

Tools Description

Google Docs is a free, Web-based office suite and data storage service offered by Google. It allows users to create and edit documents online while collaborating in real-time with other users. Google Docs combines the features of Writely and Spreadsheets with a presentation program incorporating technology designed by Tonic Systems. Data storage of files up to 1 GB total in size was introduced on January 13, 2010, but has since been increased to 10 GB, documents using Google Docs native formats do not count towards this quota

Type of License : FREEWARE

Work Group : Recommendation

Base on our analysis, we recommend the most convenient tool to be used is blog because it is more interactive, user friendly, easy to create, and free of charge.

WORKGROUPING - BLOG (TOOL 4)

PRODUCT 4: BLOG

Tools Description 

Blog is a discussion or informational site published on the World Wide Web and consisting of discrete entries ("posts") typically displayed in reverse chronological order (the most recent post appears first). 

Until 2009 blogs were usually the work of a single individual, occasionally of a small group, and often were themed on a single subject. More recently "multi-author blogs" (MABs) have developed, with posts written by large numbers of authors and professionally edited. 

The emergence and growth of blogs in the late 1990's coincided with the advent of web publishing tools that facilitated the posting of content by non-technical users. (Previously, a knowledge of such technologies as HTML and FTP had been required to publish content on the Web.)

Most good quality blogs are interactive, allowing visitors to leave comments and even message each other via GUI widgets on the blogs, and it is this interactivity that distinguishes them from other static websites. In that sense, blogging can be seen as a form of social networking. Indeed, bloggers do not only produce content to post on their blogs, but also build social relations with their readers and other bloggers.

Many blogs provide commentary on a particular subject; others function as more personal online diaries; yet still others function more as online brand advertising of a particular individual or company. In education, blogs can be used as instructional resources. These blogs are referred to as Edublogs. A typical blog combines text, images, and links to other blogs, Web pages, and other media related to its topic. The ability of readers to leave comments in an interactive format is an important contribution to the popularity of many blogs. 

Most blogs are primarily textual, although some focus on art (art blogs), photographs (photoblogs), videos (video blogs or "vlogs"), music (MP3 blogs), and audio (podcasts). Microblogging is another type of blogging, featuring very short posts.

As of 16 February 2011 (2011 -02-16)^[update], there were over 156 million public blogs in existence. 

Type of License :  FREEWARE

WORKGROUPING- EMAIL AND FORUM (TOOL 3)

P    PRODUCT 3: Email and Forum

Tools Description

Electronic mail, also known as email or e-mail, is a method of exchanging digital messages from an author to one or more recipients. Modern email operates across the Internet or other computer networks. Some early email systems required that the author and the recipient both be online at the same time, in common with instant messaging. Today's email systems are based on a store-and-forward model. Email servers accept, forward, deliver and store messages. Neither the users nor their computers are required to be online simultaneously; they need connect only briefly, typically to an email server, for as long as it takes to send or receive messages.

An Internet email message consists of three components, the message envelope, the message header, and the message body. 

An Internet forum, or message board, is an online discussion site where people can hold conversations in the form of posted messages. They differ from chat rooms in that messages are at least temporarily archived. Also, depending on the access level of a user or the forum set-up, a posted message might need to be approved by a moderator before it becomes visible.

Forums have a specific set of jargon associated with them; e.g. a single conversation is called a "thread".

A discussion forum is hierarchical or tree-like in structure: a forum can contain a number of sub forums, each of which may have several topics. Within a forum's topic, each new discussion started is called a thread, and can be replied to by as many people as so wish.

Depending on the forum's settings, users can be anonymous or have to register with the forum and then subsequently log in in order to post messages. On most forums, users do not have to log in to read existing messages.

Type of License :  FREEWARE